We understand that sometimes returns are necessary. Our goal is to make the return and refund process as straightforward as possible.
1. Eligibility for Refund/Return
You may be eligible for a refund or return within 7 business days from the date of receipt. To be eligible, the product must be in its original condition and packaging.
2. Initiating a Return
To initiate a return, please follow these steps:
Provide your order number and details about the item you wish to return.
Our team will guide you through the return process, including addressing any specific instructions or requirements.
3. Refund Process
Upon receiving and inspecting the returned item, we will process the refund within 7 business days. You will receive the refund in the original payment method used for the purchase.
4. Exclusions
Certain items, such as personalized products, may not be eligible for a refund. Please refer to the specific product's description for details.
These policies are designed to provide a clear and comprehensive understanding of the Cancellation, Shipping, and Refund/Return processes at Payism. Always consult with legal experts to ensure your policies are compliant with relevant laws and regulations and tailored to your specific business needs.